Friday, September 13, 2013

Starbucks Customer Service - trust me I've tried to convince them

By PETE BENNETT - Contra Costa Watch EMAIL
Phone: 510-460-5641
Posted: 09/13/2013

Reposted to Protect My Sons


  • Re: RE: Other <<#466040-10836822#>>‏

Starbucks Customer Care (info@starbucks.com)
6/22/13
To: pete@petebennett.net
Picture of Starbucks Customer Care
Hello Pete,

Let me start off by thanking you for your patience while waiting for a response.
It looks like you've already called in and were able to get your inquiry addressed. If you still have questions or need assistance, please contact us.
Thanks again for writing us.  If you ever have any questions or concerns in the future, please don't hesitate to get in touch.

We would love to hear your feedback. Click here to take a short survey.

Sincerely,

Mireya R
customer service


   

 
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--- Original Message ---
From: Pete Bennett <pete@petebennett.net>
Received: 6/19/13 11:10:59 AM MDT
To: Starbucks Customer Care <info@starbucks.com>
Subject: RE: Other

Thank you for the response
 
Since the letter more has happened.  As you know Anothony Banta Jr once worked at the same Duncan/Main Starbucks he graduated from Paradise  High School Paradise CA. 
 
Last week there was an arson murder in Paradise - the victim list per a reporter with direct information from the Unders Sherrif told me it was two males in the trunk and one Adult Female in the back seat. 
 
http://contracostawatch.blogspot.com/#!/2013/06/three-dead-bodies-discovered-in-burned.html
 
For five days I waited but someone from the Butte Coroner confirmed it was not them - 
http://www.paradisepost.com/news/ci_23451937/dead-bodies-discover-burned-car-near-stirling-city?source=rss_viewed
 
Why the concern?  That's where Anthony Banta Jr. Graduated from and what I know about the interaction between Butte and Contra Costa County (200 miles) concerns me when they have back to back fires where soemthing explodes buring three in one car and one in a mobile home to death.  
 
http://contracostawatch.blogspot.com/#!/2013/06/rossmoor-limo-fire-another-coincidence.html
This was 2 milles from your store - not saying its connected but we have many fires surfacing around the county - they simply haven't assigned enough resources to the investigation.  
 
The San Jose incident smacks of my existing allegations well documented with the FBI 
 
Just pay me for the lost guitar and my emotional stress and fire the fucker as fast as you can - another patron lost their Ipad the day before my guitar was stolen.  
 

From: info@starbucks.com
To: pete@petebennett.net
Subject: Re: Other <<#466040-10836822#>>
Date: Wed, 19 Jun 2013 10:57:09 -0500

Dear Pete, 
 
Thank you for contacting Starbucks.
 
Rest assured that Starbucks takes reports of theft seriously and investigates them thoroughly.  Once the investigation is concluded, appropriate actions will be taken.

I am sorry for this unfortunate incident, and thank you for bringing it to our attention. I am forwarding this to the appropriate level of review. Your case number is 11704933. We will do everything possible to investigate the theft of your guitar.

Thanks again for writing us.  If you ever have any questions or concerns in the future, please don't hesitate to get in touch.
 
We would love to hear your feedback. Click here to take a short survey.
 
Sincerely,
 
Richard V.
customer service
 


         
         
Manage your account at starbucks.com/account
Got an idea? Share it at My Starbucks Idea
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--- Original Message ---
From: Pete Bennett <pete@petebennett.net>
Received: 6/14/13 10:03:44 PM MDT
To: <sbxinfo@buf.sitel.net>
Subject: Other

Name: Pete Bennett
Address: NA Walnut Creek California 94596 US
Phone: 5104605641
Event Date: 
Event Time: 
Store Location: Duncan and Main Street Walnut Creek
Card Number: 
Device: 
Product: 
Lot Code: 
Best By Date: 
Purchased From: Duncan and Main Street Walnut Creek
Reply Required: Yes

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